Monday, December 30, 2019

Fracking with Less Water

Fracking with Less Water Fracking with Less Water Fracturing with Less WaterHydraulic fracturing is a booming success story, the tool to collecting 1000000s of barrels of oil and cubic feet of natural gas from seemingly untappable underground formations. Its practice has upset global markets and boosted U.S energy production to levels not seen in decades. But its future is not guaranteed. New York state officials have banned the practice, and others are investigating its potential to produce seismic eventsearthquakesand other associated environmental risks.Fracking, as it often is called, is a thirsty process, each well consuming between three million and six million gallons of water, most of which becomes unusable and must be trucked for disposal, generally in deep injection wells. Reducing the volume of water needed or reusing it could reduce the industrial footprint of a well, along with costs, potentially making it more palatable to critics. There are several research projects at tempting to find cost-effective treatment methods, but at Ohio Universitys Russ College of Engineering and Technology, one mechanical engineering professor is moving into the second stage of a research effort targeting the treatment and onsite reuse of fracking water.Reducing the VolumeHydraulic fracturing uses water pumped into a well at very high pressure to shatter underground shale formations and release the hydrocarbons trapped within. Most of the water is recovered, but on its way back to the surface the backflow picks up the chemicals used in the fracking process along with high concentrations of salts, often in concentrations up to 192,000 parts per million. Seawater, for comparison, has a salinity of about 35,000 ppm. The salinity levels are too high to be reused in fracking, so the wastewater has to be trucked for disposal, generally in injection wells.Richard Tumbleson, a sophomore chemical and biomolecular engineering major, analyzes a flowback water sample in the lab. I mage Jill Bateman / Ohio UniversityTheres two types of water, says Jason Trembly. The flowback water is generally similar in chemistry to the fluid that stimulates the well. Most of that water can be reused after filtering out the solids. We are focused on the produced water that has been trapped within the shale seams. That takes on the characteristics of the shale itself.Trembly is developing a two-step process The first uses off-the-shelf filtering technology to gather suspended solids coupled with ultraviolet water treatment to handle bacteria and water softening systems to remove hard water ions The second puts the flow through a reactor fueled by field gas, under high pressure and high temperatures, where it is brought to a supercritical condition.Thats where the novelty lies, says Trembly. Thats where the behavior of the water changes.SupercriticalAt the supercritical state, water takes on the properties of both liquid and gas. Salts and hydrocarbons either precipitate out as solids or gasify into hydrogen. The salts can be reclaimed for uses such as road de-icing and the hydrogen returned to help power the reactor.Supercriticality is nothing new, Trembly acknowledges. Whats different is the novel reactor design. It will have a small footprint and a high throughput.Trembly says he is working toward a commercial application of 100 gallons per minute with a reactor and associated equipment that can be fit onto a flatbed truck for mobile application. Colleagues at Ohio Universitys Institute for Corrosion and Multiphase Technology are researching materials with which to build the reactor, taking into account high temperatures, pressure and the highly corrosive brine.Trembly says the project was spurred in part by local needs. Although there are not any wells being fracked in southeast Ohios Athens County, where the university is located, he notes there are many injection wells being used to dispose fracking wastewater. I want to focus my research in areas w here both industry and societal needs overlap, he says.Electrodialysis can provide cost-effective treatment of salty water from fracked wells. Source MITNew ApplicationsElswehere, Massachusetts Institute of Technology researchers believe electrodialysis shows promise in accomplishing the same goal. The process isnt new, developed over 50 years ago to desalinate brackish water or seawater, or for food processing and other uses. But it has not been used with waters of such high salinity, according the researchers.The team found electrodialysis actually works better with higher salt concentrations because water conducts electricity better at higher concentrations. By desalinating the water in stages and to levels that fall short of potable standards but enough to be reused for fracking, they believe electrodialysis has the potential to reduce costs and minimize disposal of contaminated water. Engineers still must determine the most effective level of salinity for fracking, say the rese archers.Some private firms are attacking the problem from another direction, developing waterless fracturing technology. Calgary-based GasFrac is working in drought-ridden Texas using a system that substitutes propane for water. The closed-loop system sends propane gel into the formations along with proppant, small sand particles that are forced into cracks to hold them open so gas can flow out. The gel reverts to vapor within the underground formation and returns to the surface along with the natural gas. Although initial capital costs are higher and there are increased risks for explosion, the company says drilling chemicals remain below ground and operators can recover up to 25% more product.Chevron reportedly is testing the companys process at five natural gas wells in Colorado. In Ohio, one driller is now using it in an attempt to recover oil in the Utica formation. Hydraulic fracturing for oil has had limited success in the Utica where water is retained underground, swelling t he formation and blocking water and oil recovery.Learn more at the ASME Hydraulic Fracturing Conference 2015. For Further Discussion Supercriticality is nothing new. Whats different is the novel reactor design. It will have a small footprint and a high throughput.Prof. Jason Trembley, Ohio University

Wednesday, December 25, 2019

3 Top Tips for Empowering Your Teams

3 Top Tips for Empowering Your Teams3 Top Tips for Empowering Your Teams Scaling organizations requires careful attention to a companys core principals and the way their teams work. Unfortunately, all too often, as organizations grow, departments begin to operate in silos and are plagued by inefficiencies that kill morale and grind product delivery to a halt. From past experience, Ive learned that the key to achieving next-level delivery velocity is an environment in whichempoweredemployees thrive,and that requires leadership focus across three key areas.Leverage lean and agile methodologies to remove organizational barriers that result in waste. Establish small teams with ownership and accountability from idea to delivery. Encourage teams to leverage the best technology and processes to maximize delivery of value to the business - avoid one-size-fits-all models that cater to the average and give teams access to tools and resources they need to succeed.Embrace rapid learning through shorter cycles and continuous delivery pipelines. Encourage teams to identify impediments and allow for time and assistance to get them resolved. Leverage the aggregation of marginal gains to receive exponential returns with minimal investment.Establish mechanisms for transparency of the portfolio, risks and alignment to ensure that teams are optimizing for the throughput of the system and not any one individual part. Minimize short-termactions that impact long-term velocity and tackle technical debt that has the potential to expand. Measure everything and establish a core set of KPIs that drive to the largest gains in velocity.When done right, operating at www scale can create an environment where groups of critical thinkers start each and every day excited about working together to make the world a better place for themselves and their customers.As VP of Engineering, Andrew is responsible for the delivery of the core services powering SilverRail s travel technology. He has over 20 years of experience building high performing teams and innovative SaaS solutions. Hes served in senior leadership positions with Oracle, Phase Forward, Groove Networks and ScanSoft, where hes applied his deep technical background with lean processes to create award-winning products and workplaces.

Friday, December 20, 2019

How to Pitch an Idea to Your Boss - The Muse

How to Pitch an Idea to Your Boss - The MuseHow to Pitch an Idea to Your Boss Depending on how you present your new idea to your boss, you could be facing two very different reactions. If you want to nail that yes, you need to treat your pitch seriously- and outline solutions and a clear execution plan. Otherwise, your great idea may not see the light of day. Worse, it might end up on someone elses to-do list.With this in mind, we asked nine entrepreneurs from Young Entrepreneur Council (YEC) to share which steps you should take before walking through that door.1. Reduce the RiskWhen you pitch a project, clearly lay out in advance how management should judge its success quickly. Whats the first milestone that will indicate the project is a success? Set a specific goal- 10 new customers in the first three months, perhaps. Plan step-wise goals instead of one huge long-term one. That means management just has to invest in the first stage of the project.- John Rood, Next Step Test Prepar ation2. Prove You Can Handle ItBefore pitching your boss on leading a new project, you should be prepared to outline that your existing tasks and projects are in order. You have to show you have the time and resources to lead a new project before your boss will entertain the idea.- Phil Chen, Systems Watch3. Come in With a Clear PlanThis seems like a fairly obvious piece of advice, but I find that its not very often followed. Especially if you havent yet proven your leadership potential, an idea lacking a plan will likely be ignored. However, if you walk in with a polished plan, it will show youve put a good deal of thought into the problem, which will help convince your boss you can take charge and lead the project.- Brian Honigman, BrianHonigman.com4. Prepare to Defend Your IdeaIf Im asked to donate thousands of dollars to a company initiative, be prepared to counter my objections with reasons why we should do this. Ideas need to be able to withstand being knocked down. Be able to fight back.Kenny Nguyen, Big Fish Presentations5. Show EnthusiasmWhen it comes to speaking with your manager about leading a project, the most important tip is to be confident. Make sure to show a lot of honest enthusiasm about the project because it will demonstrate that you will be able to galvanize your team to success. Also, back up your enthusiasm with specific ideas on how you will make the project efficient and profitable for the organization.- Doreen Bloch, Poshly Inc.6. Focus on the Products PotentialMake it clear how the project will benefit the company- higher profits, an improved reputation, better contacts, etc. Be ready to answer the question What sales opportunities will your project lead to? Make sure you can demonstrate how to turn your idea into reality. Discuss the risks, and prepare a viable plan to show youre committed to the work and invested in its success.- Jyot Singh, RTS Labs7. Prepare 3 Lists of 3Bring your supervisor three lists of three items each to pi tch a new project idea. The first list should include three reasons why this project would benefit the company, the second three reasons why youre perfect to lead the project, and the last should be the three obstacles you see getting in your way and how you would handle them. These lists display planning, forward thinking, and ambition- Kim Kaupe, ZinePak8. Emphasize ExecutionChances are your boss receives new project ideas daily. Separate yourself from the other pitches by not only offering an impressive value proposition, but by demonstrating how you will get it done. If you can show that the company has bandwidth for the project, that it will make the company better, and that youve thought critically about execution, you will set yourself up for success.- Shradha Agarwal, ContextMedia9. Create Visual AidsWhen you are pitching anyone on anything, dont underestimate the importance of visual aids. Visual aids are a more powerful communicative tool than anything you could say or wri te, because they allow your boss to imagine a world in which this already exists. They make your idea real and relatable.- Adam Stillman, SparkReelPhoto of man working courtesy of Shutterstock.

Monday, December 16, 2019

11 habits of supremely happy people

11 habits of supremely happy people11 habits of supremely happy peopleWere always chasing something- be it a promotion, a new car, or a significant other. This leads to the belief that, When (blank) happens, Ill finally be happy.While these major events do make us happy at first, research shows this happiness doesnt last. A study from Northwestern University measured the happiness levels of regular people against those who had won large lottery prizes the year prior. The researchers were surprised to discover that the happiness ratings of both groups were practicallyidentical.The mistaken notion that major life events dictate your happiness and sadness is so prevalent that psychologists have a name for itimpactbias. The reality is, event-based happiness is fleeting.Happiness is synthetic- you either create it, or you dont. Happiness that lasts is earned through your habits. Supremely happy people have honed habits that maintain their happiness day in, day out. Try out their habits, a nd see what they do for youThey slow down to appreciate lifes little pleasures.By nature, we fall into routines. In some ways, this is a good thing. It saves precious brainpower and creates comfort. However, sometimes you get so caught up in your routine that you fail to appreciate the little things in life. Happy people know how important it is to savor the taste of their meal, revel in the amazing conversation they just had, or even just step outside to take a deep breath of fresh air.They exercise.Getting your body moving for as little as 10 minutes releases GABA, a neurotransmitter that makes your brain feel soothed and keeps you in control of your impulses. Happy people schedule regular exercise and follow through on it because they know it pays huge dividends for their mood.They spend money on other people.Research shows that spending money on other people makes you much happier than spending it on yourself. This is especially true of small things that demonstrate effort, such as going out of your way to buy your friend a book that you know they will like.They surround themselves with the right people.Happiness spreads through people. Surrounding yourself with happy people builds confidence, stimulates creativity, and its flat-out fun. Hanging around negative people has the opposite effect. They want people to join their pity party so that they can feel better about themselves. Think of it this way If a person were smoking, would you sit there all afternoon inhaling the second-hand smoke? Youd distance yourself, and you should do the same with negative people.They stay positive.Bad things happen to everyone, including happy people. Instead of complaining about how things could have been or should have been, happy people reflect on everything theyre grateful for. Then they find the best solution available to the problem, tackle it, and move on. Nothing fuels unhappiness quite like pessimism. The problem with a pessimistic attitude, apart from the damage i t does to your mood, is that it becomes a self-fulfilling prophecy if you expect badeanstalt things, youre more likely to experience negative events. Pessimistic thoughts are hard to shake off until you recognize how illogical they are. Force yourself to look at the facts, and youll see that things are not nearly as bad as they seem.They get enough sleep.Ive beaten this one to death over the years and cant say enough about the importance of sleep to improving your mood, focus, and self-control. When you sleep, your brain literally recharges, removing toxic proteins that accumulate during the day as byproducts of normal neuronal activity. This ensures that you wake up alert and clear-headed. Your energy, attention, and memory are all reduced when you dont get enough quality sleep. Sleep deprivation also raises stress hormone levels on its own, even without a stressor present. Happy people make sleep a priority, because it makes them feel great and they know how lousy they feel when t heyre sleep deprived.They have deep conversations.Happy people know that happiness and substance go hand-in-hand. They avoid gossip, small talk, and judging others. Instead they focus on meaningful interactions. They engage with other people on a deeper level, because they know that doing so feels good, builds an emotional connection, and is an interesting way to learn.They help others.Taking the time to help people not only makes them happy, but it also makes you happy. Helping other people gives you a surge of oxytocin, serotonin, and dopamine, all of which create good feelings. In a Harvard study, employees who helped others were 10 times more likely to be focused at work and 40% more likely to get a promotion. The same study showed that people who consistently provided social support were the most likely to be happy during times of high stress. As long as you make certain that you arent overcommitting yourself, helping others is sure to have a positive influence on your mood.The y make an effort to be happy.No one wakes up feeling happy every day and supremely happy people are no exception. They just work at it harder than everyone else. They know how easy it is to get sucked into a routine where you dont monitor your emotions or actively try to be happy and positive. Happy people constantly evaluate their moods and make decisions with their happiness in mind.They do things in-person.Happy people only let technology do their talking when absolutely necessary. The human brain is wired for in-person interaction, so happy people will jump at the chance to drive across town to see a friend or meet face-to-face because it makes them feel good.They have a growth mindset.Peoples core attitudes fall into one of two categories a fixed mindset or a growth mindset. With a fixed mindset, you believe you are who you are and you cannot change. This creates problems when youre challenged, because anything that appears to be more than you can handle is bound to make you fe el hopeless and overwhelmed. People with a growth mindset believe that they can improve with effort. This makes them happier because they are better at handling difficulties. They also outperform those with a fixed mindset because they embrace challenges, treating them as opportunities to learn something new.Bringing It All TogetherHappiness can be tough to maintain, but investing in the right habits pays off. Adopting even a few of the habits from this list will make a big difference in your mood.Travis Bradberryis the co-author ofEmotional Intelligence 2.0,and the cofounder ofTalentSmart.This column first appeared on LinkedIn.

Wednesday, December 11, 2019

10 Companies Committed to Diversity Hiring Now

10 Companies Committed to Diversity Hiring Now10 Companies Committed to Diversity Hiring Now 11 Cool Small Businesses Hiring Fast Diversity and inclusion is a core value to many workersso its important to find a company that not only hires a diverse workforce, but also has diversity and inclusion rooted in its company values. The good news is diversity will be a huge focus for companies in the United States and U.K. in 2018.If youre looking for a more diverse and inclusive work environment, 2018 is the year to find that company. Here is a list of ten companies that are committed to diversity and are hiring nowCommitment to Diversity The company product is aimed toward helping underserved service workers. The company itself is committed to hiring diverse employees, with diversity and inclusion being a main core value of their company culture.Where Theyre Hiring Los Angeles and Glendale, Californi aWhat Employees Say Culture diverse environment, powerful core values, says a customer advocate for ServiceTitan in Glendale, CA. Diverse workforce. Really friendly people with no (visible) drama, says an anonymous employee.Commitment to Diversity The people who work at SodaStream share great passion for what they do, and their infectious energy creates an empowering and exciting work environment. With over 3,000 SodaStreamers spanning 45 countries worldwide, we offer great career opportunities. At SodaStream we celebrate our people and are proud of our different cultures, nationalities and backgrounds. More than 30 nationalities are represented in the company whose headquarters are located in Israel, and has manufacturing facilities in Australia, China, Germany, Israel and South Africa.Where Theyre Hiring Mount Laurel, NJ Buenos Aires, Argentina Cape Town, South Africa Mississauga, Canada and moreWhat Employees Say Exciting Product, Room for Growth, Nice Office-Culture. - Former Customer Service ManagerCommitment to Diversity The company believes all people have equal valueand their product helps expand fair and transparent access to leistungspunkt for all people. Affirm has a Diversity and Inclusion Council of about 50 employees that combat discrimination and promote inclusion in the workplace. At Affirm, people come first and we hope to create a work environment that is completely open, inclusive, and welcoming, writes the company on their website .Where Theyre Hiring San Francisco, CAWhat Employees Say Diversity matters, and its starting to show Overall, promising outlook, writes an anonymous employee at Affirm. They are starting to really make a push for diversity and inclusion in the company.Commitment to Diversity Eli Lilly is a global health care company that provides care for all people. From an employee perspective, the company has made a push to be more diverse in its hiring and offers a diversity program for employees.Where Theyre Hiring United States and InternationallyWhat Employees Say Great company with respect for people. Wonderful place to work, says a clinical research scientist in their Indianapolis, IN office. A lot of attention on diversity and inclusion. Very good culture writes an advisor for the company in New York City.Commitment to Diversity Colgate-Palmolive is a global company with a wide diverse culture of workers in different countries. This diversity includes more than the obvious traits, like nationality, culture, race and gender. ur diversity also encompasses many differences that are not so easily seen, such as life experiences, religion, sexual orientation and family situations, just to name a few, says Ian Cook, chairman, president, and CEO of the company. These differences bring a depth and variety of ideas to our business that cannot come from any other source. They are the keys to finding new solutions to business challenges and new opportunities from unique insights. Creating an inclusive environment is absolutely critical to ensure that we can benefit from these diverse viewpoints, diverse ideas and diverse perspectives.Where Theyre Hiring United States and InternationallyWhat Employees Say Diversity, people, stability, oral care business, describes an anonymous, current employee. Diverse Community is at Colgate, says a current intern for the company.Commitment to Diversity The Clorox Company is committed to hiring diverse workers as well as providing an environment at work where employees share their unique thoughts. The company has Employee Resource Groups (ERGs) to serve as focus groups and to partner with multicultural marketing teams to move their business strategies forward. Their Asian ERG was recognized as a best practice for its IDEAsian workshop. They also have other ERGs, such as African Americans Building Leadership Excellence, Latinos for excellence, Advancement and Development, Pride GLBT and advocates, Support, Heart and Opportunity for Women.Where Theyre Hiring United States and InternationallyWhat Employees Say Diversity is a core ethic and principle of Clorox, says a current ausverkauf planner leader. Great culture with very solid leadership team. Inclusive and competitive work environment, writes a sales planning team leader in their Oakland, CA office.Commitment to Diversity Cisco hires people from different countries, backgrounds, genders, ages, ethnicities and abilities because the company believes everyone has their own approach to life. It offers a Diversity and Inclusion program to employees. The company states on its page that At Cisco we want everyone to feel welcomed, respected, valued and heard. We believe that creating a collaborative inclusive environment where everyone can express themselves freely, where bias is non-existent and our teams are empowered, will help foster creativity and allow everyone to flourish.Where Theyre Hiring Washington, California, North Carolina, and Pennyslva niaWhat Employees Say They are making an effort to include more women and minorities within their workforce, says a former technical marketing engineer. Highly respected Program that promotes respect and inclusion for others, writes a former project manager for the company.Commitment to Diversity P&G offer diversity programs and Employee Resource Groups (ERGs). From a consumer and employee perspective, the company is committed to diversity and helping people of all backgrounds. Where Theyre Hiring United States and InternationallyWhat Employees Say Conversations with wide range and diversity of people about our products, says a former anonymous employee. P&G has seven official affinity (diversity) groups, which are corporately funded. The Cincinnati, OH offices are very diverse, writes an employee in their Cincinnati office.Commitment to Diversity Named to Forbes 2018 Americas Best Employers for Diversity list , Compass Groupoffers Nine Diversity & Inclusion Action Councils (DIA C) with 150 plus members who advocate for all associates within each sector and throughout the company.We believe that by driving workplace diversity and inclusion, we can empower our people to bring their best selves to work and make a difference in the lives of each other, our guests, and our clients, says Gary Green, CEO of Compass Group USA. Based in Charlotte, NC, Compass Group North America is the leading foodservice and support services company with over 250,000 associates and $17 billion in revenues in 2017.Where Theyre HIring Lancaster, PA Washington, DC New York, NY Charlotte, NC Chicago, IL North Atlanta, GA Portland, OR & more.What Employees Say After 2.5 years with the company, I am still just as energized, enthusiastic, & passionate about my job today as I was on Day 1. This will be the best big little company youll ever work for. Compass Group, a HUGE global organization, has 28 different sectors and sub-sectors. You would be working for 1 of the sectors which feels l ike a small family owned and operated company. I have direct relationships with everyone from our hourly / front line associates to the CEO himself. In fact, Ive been able to snag a few photos and mingle with Gary Green at several different events including the CCC at BB&T Ballpark and the PGA golf tournament at Quail Hollow. The people are what make Compass Group so special.- Current Talent Acquisition RecruiterCommitment to Diversity Kaiser Permanente is committed to hiring diverse employees as well as caring for its widely diverse customers. The company states on its page that We recognize the powerful contributions of those with disabilities, and we work to advance culturally competent care. We support those who served in our military with the means to enhance their skills, and we maintain industry-leading levels of diversity and inclusion. These promises not only fill us with pride, but enable us to fulfill our mission, sustain our business objectives, and provide the best hi gh-quality care to our members and patients. What Employees Say Kaiser is the most diverse employee population of any company I have ever worked with, writes a current senior consultant. Cultural sensitivity is key it seems they like diversity. Many of the people that interviewed me were from all types of backgrounds, says a former RN for Kaiser.Commitment to Diversity Johnson & Johnson is a diversified health care giant that is committed to hiring diverse employees, in addition to providing care for people of all backgrounds. Employees at the company come from all different backgrounds with a shared imagination and values. The company offers Employee Resource Groups that support diversity and has an Office of Diversity and Inclusion. Their diversity rating is 4.4 on Glassdoor.Where Theyre Hiring Various locations throughout the United StatesWhat Employees Say Theyve really ramped up on their inclusivity over the years, and recognition of diversity in all functions, says a form er sales representative. This is a very diverse company. They go above and beyond to ensure diversity in the workplace, writes a current employee in their Cornelia, George office.

Friday, December 6, 2019

What Every Body Is Saying About Customer Service Job Description Resume Is Wrong and Why

What Every Body Is Saying About Customer tafelgeschirr Job Description Resume Is Wrong and Why The 5-Minute Rule for Customer Service Job Description Resume The resumes are extremely essential for the people who have got interest in doing jobs. Lengthy resumes wont ever get attention from hiring managers and wont be read and hence wont get you the desired job prospect. The standard of your CV has a crucial role in getting you noticed by the employer. When drafting a CV for global jobs, an individual have to keep in mind the needs of the foreign employers. Therefore, the valuable ideas and information mentioned would certainly allow you to draft an interview winning chemical engineer resume and enhance your probability of getting work. You can also go for using the help of skilled writer to draft your engineering resumes. The Pain of Customer Service Job Description Resume You may use the functional format when you have discontinuity in your work before or hopped the jobs frequ ently before. The reference section ought to be included in the conclusion of your resume. The work experience section should consist of information regarding your work history. The skills section of your resume is an excellent place to include keywords from the work description. There are a whole lot of soft skills you should cultivate if you intend on working in customer tafelgeschirrs. Highlight your communication skills, including any extra languages spoken which may enable you to help a broader segment of consumers. If this is the case, youre going to want to emphasize a number of the soft skills commonly necessary for customer service employees, such as being a fantastic communicator and having strong interpersonal skills. Skills Skills are most important portion of consumer service resumes. No matter your degree of experience or accomplishment, a well-written resume is the trick to landing the customer service job which youve been looking for. The objective section should clearly mention the particular chemical engineering job that you want to work on. The pivotal reason behind the same has become the change in the requirement of the prospective recruiters as well as the work profile. Some keywords are found in the work description, and could include communication, customer assistance, sale, and such. If youve lost your job, you should earn a work search program. Thus, knowing the entire idea behind a resume is critical. Your mind is quite very likely to go blank. The ones its possible to see in the original job posting. 1 thing a lot of people dont understand about writing resumes is you have to be certain it has each of the pertinent info that will help you get hired. Its not that each and every team member should have the ability to construct your product from scratch, but rather they ought to know the the inner workings of how your product works, just enjoy a customer who uses it every day would. For those who have a lot of expe rience in customer assistance, you can want to use a combination format to highlight both your years of expertise and accolades. A couple simple clicks of mouse will permit the customer care staff to work out the consumer grievance and permit them to resolve the exact same. In addition, the sample customer service resume can assist you in explaining what section youve got to concentrate on and how an ideal customer service resume should look like. Customer Service Job Description Resume - the Conspiracy Some of the serious job duties include Advantages of Resume Templates Whether youre using CV for the very first time or for your next job, employing the CV templates may add great benefit to the total allure of your CV. Its possible for you to take reference from such samples but dont copy the specific specifics. Some customer service resume samples are offered on the net, and they could have the ability to give additional helpful tips regarding inclusions, but they might not al ways have the most optimum structure. 1 key teil to consider about as you review samples and write your own description is the precise use of the customer service associate youre looking for (cashier, for instance). The Customer Service Job Description Resume Trap There are a number of customer based strategies that have been developed, analyzed and utilized to retain the consumers. The audience review obtained on the goods and the services supplied by the frontline crew can assist the company estimate their efficiency. Customer service emphasizes the happiness and satisfaction of current and prospective customers, but every individual you encounter on the work likely has unique requirements or a different idea of succeeding. A customer service resume should showcase any appropriate experience youve got in handling customers. From that standpoint, customer service experience has the power to switch the perception a customer has of the organization. As a fresher, you might ha ve to concentrate on your present customer service skills to find attention from the recruiters. From the viewpoint of an overall sales effort, retail customer service has an integral part in a retailers capability to bring in revenue and income. A top quality sample customer service resume will incorporate numerous suitable key terms and phrases that could include things like phrases like customer satisfaction, customer retention, processes or efficiency, based on the particular job.

Sunday, December 1, 2019

3 Reasons Email Recruitment is Not Successful - Spark Hire

3 Reasons Email Recruitment is Not Successful - Spark HireOccasionally I am contacted by another recruiter or human resource professionalregarding my interest in a new location that they are hiring for. Quite often, their method of contact is only via email, with no follow up phone call. This method of recruitment is not very effective for several reasons.1.Times have changedWhen you are hiring for a position, typically, you want to hire the best candidate in the least amount of time. This means that your recruitment process must be effective and contain a sense of urgency.In todays world, many people will go days or even weeks without checking their email. Instead of email, people now have other forms of contact that they are using such as phone conversation, texting, tweeting, and chatting on social media sites.If you want to quickly know if someone is interested in the opportunity you are recruiting for, you must find a speedy way to reach out to them. Email is not the answer.Rath er than only sending an email and waiting for a reply, you should attempt all forms of communication you have on a candidate. A phone call is the best way, because what could be better than actually speaking with the candidate? If you are unsuccessful with a phone call, begin to tackle all other forms of contact you have.2.Spam folderWith the new restrictions and rules that can be set up in email accounts, quite often recruitment emails will go directly into someones junkmail folder.How many times have you checked your spam folder, only to quickly glance through the long list of junk emails and select Delete All in order to get on with your life? I do this all of the time and it would be quite easy to overlook an email from a recruiter in my spam folder. I am sure many people have deleted behauptung emails without even realizing that it was about a legitimatejob opportunity.3.Lacks personalizationAs recruiters and human resource professionals, we work diligently to perfect our initi al emails to vermgen candidates. After all, the email is a sales pitch and we want to make it as attractive as possible, enticing the candidate to reply back or call.It is difficult to personalize an email to a potential candidate, when you are attempting to email a large number of people. Quite often, in order to save time and reach out to many people, we will craft a generalized email to send at once to a group of potential candidates. These emails lack personalization. Each person we email has a different situation or different background and these mass emails will completely gloss over this fact.There is nothing wrong with sending mass emails. In fact, I encourage that you do send these out in order to try every method possible to spread the word about the opportunity. However, I also recommend that you follow up these mass emails with a phone call, which can be more personalized. This in turn is more appealing and effective to potential candidates.What are the different recruit ment methods you use in order to attract candidates? Please share your tips and experiences in the comments below.ruf Jakub Jirsak/BigStock.com

Tuesday, November 26, 2019

Tips to Compare Software Development Methodologies

Tips to Compare Software Development MethodologiesTips to Compare Software Development MethodologiesReady, set, go Your software engineers rush out of the gate, writing elegant code that compiles perfectly into a killer software product that fits your clients needs. Works every time, right? Well, not always.This kind of unstructured development might work for simple projects. But as the scope of a product expands, so does the need for a process to guide the development efforts.Enter software development methodologies, or frameworks, that define the process your team follows as it attempts to deliver a timely product that satisfies your customers. However, do you know which one to adopt?The yin and yang of software development methodologiesStructured and Agile occupy opposite ends of the spectrum of software development methodologies. Though there are various models, or versions, that reference aspects of ansicht two methods, looking at a comparison of the overarching methods is perha ps the best way to start your quest for a development framework.Structured methodologyThis is the most traditional of the software development methodologies. Under this approach, distinct phases of development are completed by distinct groups in a linear fashion. Each phase must be completed and approved before the next phase can begin. Though the most common use of this method is the Waterfall model, other software development methodologies also use structured techniques. They includeIterative A structured technique whereby developers first create the most basic form of the product, complete testing and then go through constant cycles/iterations to add additional features, testing after each iteration.Spiral A structured, iterative approach that continues to spiral outward (get bigger) while going through four distinct structured phases (determine objectives, risk assessment, develop, then test and plan the next iteration).Rapid Application Development (RAD) A structured approach t o create user requirements and final design, but one that focuses on prototyping in lieu of functional planning. The constant prototyping allows for trial and error of functional requirements.Agile methodologyIn 2001, a group of programmers decided there was a different way to develop software and published the Agile Manifesto. Agile emphasizes collaborative development by smaller teams comprised of clients, developers and other experts, followed closely by review and adaptation. This develop-review-adapt cycle continues as the teams produce rapid iterations of a product until it is completed.The most recognized use of Agile methodology is the Scrum model, which is commonly referred to as Agile Scrum.However, other software development methodologies also reference the Agile method, including Extreme Programming (XP). When it comes to XP, the personenname says it all. Projects are completed by taking all Agile practices to the extreme, such as reviewing code on a constant basis throu gh pair programming and opting for verbal communication over written documentation at all times.Fixed vs. flexible In its truest form, the structured methodology centers around a master schedule that has hard deadlines for each phase of development (coding, quality assurance, etc.). This framework allows you to give your client a fixed cost and release date. If these are important to your customer, consider going with a structured software development method. On the other hand, if your client is flexible about dates and costs, Agile may be the way to go.Does your client want to be involved?With any of the structured software development methodologies, clients request features, then step back and wait until these features are implemented in the next major release of the product. If the customer suddenly realizes they need a different feature, they have to wait until the next development cycle begins.Though some structured models, like RAD, offer a faster response than the more common Waterfall model, Agile offers a completely different way. By being part of the team producing incremental releases, customers can choose features along the way, which can increase their satisfaction with the end product. This way of working may also be best for clients who have a hard time envisioning exactly what they want before development begins.Know thy developersWithin the structured method, developers are assigned discrete tasks based on written requirements generated upstream. The need for daily conversation with other team members is minimized. Is this how your programmers like to work? Or would they be happier bouncing ideas off other software engineers, clients and business experts on a daily basis? Many developers feel empowered by the Agile method because they have more control over the final product.Its not always easy leaving the waterIf you decide to implement one of the software development methodologies weve discussed - and you havent used it before - be aware t hat youll probably hit some bumps. This is because the structured and Agile software development methodologies are completely different ways in which to visualize a project and work on it.Keep in mind that Waterfall isnt the only software development process that uses a structured approach, so you may want to further research some less-common structured models. And if you go decide to go with Agile, be sure to budget some extra time and consider bring on team members who have experience with it.Find out what software developers are paid in your cityGO TO SALARY CALCULATOR

Thursday, November 21, 2019

Science Job Titles in Academia, Government, and Industry

Science Job Titles in Academia, Government, and IndustryScience Job Titles in Academia, Government, and IndustryMost jobs in science are found in an academic setting, in government, or in private industry. That general title, however, covers a range of broad categories like chemistry and botany. All of those broad categories include many specializations, each with its own set of technical skills, knowledge, and educational requirements. Thus, this list of science job titles is both long and varied. There also is a wide range in the education requirements. A technician, lab assistant, or field assistant might need to acquire intensive training and certification only in the specialized tasks that the job entails. For many regulatory or industrial jobs, a masters degree is a voreingestellt requirement. Professorships require a doctorate in the subject. Academic Jobs Jobs in academia usually involve teaching, but some positions are focused on research projects while, for others, teac hing is the core responsibility. The actual job title seldom reflects the distinction. Titles include professor, assistant professor, adjunct professor, and lecturer. Modifiers like of botany are seldom part of the title but are simply understood from context. Technicians, assistants, field researchers, and interns also belong to academia if they work for professors. Such positions are usually filled by graduate students, who may or may elend be paid. Government Jobs Many science jobs in government involve working for regulatory agencies. They include tasks such as testing water samples for pollution levels. Government scientists also conduct surveys of many kinds, like determining how many square miles of a certain forest type exist in a given state. Such positions may be available at both the state and federal levels, and sometimes at the local level. Titles include state ecologist, water resource specialist, and aquatic animal health inspector. Some government agencies, such as the military or the National Park Service, conduct their own scientific research, although the career tracks for academic and government science jobs are often quite separate. Titles for these positions often include military or civil service rank. For example, a GPS specialist might also be a G10 National Park Service ranger. Industrial and Non-Profit Jobs Businesses in fields such as pharmaceuticals, engineering, wetland remediation, logging, mining, and fossil fuels employ scientists of various specializations. Non-profit organizations, especially those in the environmental and medical fields, employ scientists as researchers or educators, to help interpret current research, and to draft organizational policy. Miscellaneous Science Jobs Many jobs requiring scientific knowledge do not fit into any of the above categories. These include science teachers, research librarians, science writers and journalists, and science educators. For some scientists, a career path that b egins in the field winds up in management or administration, or even politics. Thus, there are fully qualified scientists who have job titles such as director of outreach and member services or vice president of alumni relations. This comprehensive list of job titles in the science industry can help you narrow down your career interests. It will certainly give you an appreciation of the great breadth of the field. Science Job Titles A - D AnalystAnalytical Lab TechnicianAnalytical Services ChemistAssay Development SpecialistAssistant Field TechnicianAssistant TechnicianAssociate ProfessorBioanalytical ScientistBiochemistBioinformatics Research ScientistBiology ProfessorBusiness AnalystBusiness System AnalystCell Biology ScientistCell Line Development ManagerChemical EngineerChemical TechnicianClimate Data AnalystClinical Data ResearchClinical Pharmacology ProfessorClinical Pharmacy AssistantClinical Research AssociateClinical Research Coordinator Clinical Research DirectorCo mpliance TechnicianComputational Chemistry ManagerComputer ProgrammerComputing ConsultantConservation TechnicianDevelopment TechnologistDrug EvaluatorDrug Regulatory Affairs Manager E - L Environmental Data AnalystEnvironmental Emergencies AssistantEnvironmental Emergencies PlannerEnvironmental Health ScientistEnvironmental Project AnalystEnvironmental Research AssistantEnvironmental ScientistEnvironmental Services RepresentativeEnvironmental SpecialistExploration DirectorField Applications SpecialistField TechnicianFinancial AnalystForensic ChemistForensic ScientistGene Editing ManagerGenetic CounselorGrants/Proposal WriterGroundwater TechnicianHardware DesignerHealth Research Assistant Health Technology AssistantHospital Accounting AnalystHospital Research AssistantHuman Factors EngineerImmunology ScientistIndustrial DesignerIT beistand StaffInstitutional Research DirectorInsurance RepresentativeIntranet SpecialistIntranet SupportJunior AnalystLaboratory AssistantLaboratory In structorLaboratory ManagerLaboratory Technician M - R Market Access AnalystMarket Access AssociateMarketing ConsultantMedical Communications DirectorMedical Physics ResearcherMedical Research AssistantMedical Research TechnicianMedical ScientistMedical Services AssistantMolecular BiologistMolecular ScientistOncology ResearcherOperations ClerkOperations Research Analysis ManagerOperations Section ManagerOperations SupervisorOperations Team LeaderOperations Unit ManagerOrganic Lab Research AssistantOrganic Lab WorkerPharmaceutical AssistantPharmaceutical Marketing Assistant Pharmaceutical Research AnalystPharmaceutical Research AssistantPharmaceutical Research TechnicianPharmaceutical TechnicianPharmacovigilance SupervisorPharmacy Affairs AssistantPharmacy AssistantPharmacy Innovation AssistantPower RegulatorProcess EngineerProcess InspectorProcess Research ManagerProduct EngineerProduct Test SpecialistProduction Team LeaderProduction Test SupervisorProfessional Programs Assistant Project ManagerPublic Health SpecialistQuality AssistantQuality Assurance ManagerQuality Assurance Technologist Quality Control AnalystQuality Control ManagerQuality Control SupervisorRegulatory Affairs AssociateRegulatory Affairs DirectorRegulatory OfficerRehabilitation Engineering AssistantReimbursement AnalystResearch AssistantResearch ChemistResearch Team LeaderResearch TechnicianResearch and Development AssociateResearch and Development ChemistResearch and Development DirectorResearch and Development ManagerResearch and Development SupervisorResearch and Development TechnicianResearch and Development Tester Research and Innovation ManagerResearch ScientistResearcherRetail AnalystSafety Data SpecialistSales AnalystSatellite Data AnalystScience TechnicianScientific ArtistScientific ProgrammerScientific Project ManagerScientific WriterSenior Pharmacy StudentSoftware DeveloperSoftware Engineering AssistantSolid Waste Field TechnicianSpecial Projects CoordinatorStatisticianStem Cell ResearcherSTEM Career AdvisorStructural BiologistStructural EngineerSystems Analyst T - Z Technical Application SpecialistTechnical Support TechnicianTechnical WriterTechnology Research AnalystTechnology Research ManagerTechnology SpecialistTherapeutic DirectorTotal Quality Management DirectorTotal Quality ManagerToxicologistTransportation Project Manager

How to Handle Job Offers

How to Handle Job OffersHow to Handle Job Offers